Free Speech and Privacy at Work

When can an employee’s off-duty web postings or other activities be reasonably monitored and controlled by an employer in order to protect the business? This has been a recurring question since the rise of the public internet and especially of social media. This article does a nice job of reviewing the case law and dissecting the issues of privacy, free speech, and employer loyalty with regard to online postings, and notes that:

It is fair to say that although technology has changed the playing field, the principles with respect to off-duty conduct in Canada have not changed. As long as employees must remain subordinate and loyal to their employer, there are limits to what they can express, even on their own devices and even if they are off-duty.

While an employer can never completely control the online behaviour of its employees, it can manage the delicate balance between protecting the business and respecting the rights of employees to privacy and free speech by putting in place “a well-drafted and well-communicated policy which clearly identifies acceptable workplace practices and use of company equipment as well as personal equipment, both at work and off work.”

Are You a Skilled Googler?

Most of us think we’re great Googlers. And it’s a testament to Google’s strength as a mostly reliable search engine that we do usually find what we’re looking for with a few simple keywords. But beyond the quick factual search, things can get tricky, and as a number of studies have shown, most of us miss good information on the open web due to our limited search skills (and here it’s worth noting that less than 10% of online information is actually available on the open web via search engines; the other 90% resides on the deep or invisible web).

There are a number of ways to improve your search skills. While Google appears simple and intuitive on the surface, its power can best be harnessed with some training, and Google provides a number of online training guides to help improve the search skills of its users. Two self-paced courses have been developed for power searching and advanced power searching, and this course, geared to students and their teachers, provides lesson plans and trivia challenges. Also available are webinars that guide the user through a variety of tools and techniques to find higher quality sources more easily.

But no matter how advanced a Googler you become, you’ll be missing a lot of good information if you rely solely on Google. Other search engines such as Bing and DuckDuckGo index the web differently and have different ways of prioritizing results. (See this slide deck from Karen Blakeman of RBA Information Services for some alternatives to Google.) And as mentioned before, only a small fraction of online information is indexed through search engines; countless specialized databases and indexes provide high-quality material that won’t appear in search engine results.

By the way, Google has come up with a fun way to put your Google search skills to the test. A Google a Day is a daily puzzle that can be solved by using clever search skills on Google.

Recent Developments in Privacy Law

In Canada, we have some of the most stringent privacy legislation in the world, and in my public records research, I’m constantly coming up against privacy laws that complicate my work and keep me from finding as much information about private citizens as I’d like. As a private citizen myself, however, I’m grateful for these laws, which seem to get strengthened whenever they’re challenged in the courts.

Even with police searches, the trend seems to be toward recognizing privacy interests. In a recent ruling, for example, the Supreme Court of Canada declared unanimously that a specific search warrant  is required to search the contents of a personal computer or cellphone. The Court drew a distinction between computers, which contain a large amount of personal information, and other types of receptacles in the home. When it comes to privacy concerns, the computer must be treated as a separate place:

In effect, the privacy interests at stake when computers are searched require that those devices be treated, to a certain extent, as a separate place. Prior authorization of searches is a cornerstone of our search and seizure law. The purpose of the prior authorization process is to balance the privacy interest of the individual against the interest of the state in investigating criminal activity before the state intrusion occurs. Only a specific, prior authorization to search a computer found in the place of search ensures that the authorizing justice has considered the full range of the distinctive privacy concerns raised by computer searches and, having done so, has decided that this threshold has been reached in the circumstances of a particular proposed search. 

In another recent decision, however, the Supreme Court highlighted the importance of freedom of speech when it conflicts with privacy concerns. In a case that involved a union photographing and videotaping people crossing a picket line during a strike, the Court struck down Alberta’s privacy legislation. The Court stressed the basic importance of freedom of expression in the context of labour disputes, saying the law imposed undue restrictions on the union’s ability to communicate and promote its case during a legal strike. It gave the province a year to make appropriate changes.

Meanwhile, Manitoba, which recently enacted its Privacy Information Protection and Identity Theft Prevention Act (“PIPITPA”), may also have to make some changes, as it based its legislation on the Alberta model. Manitoba is now the fourth Canadian province to enact general private sector privacy protection legislation (the others are British Columbia, Alberta and Quebec), the key feature of which is the breach notification provision: an organization must notify affected individuals if personal information under the organization’s control is lost, accessed or disclosed without authorization.

Finally, this news is a good reminder that being in contravention of privacy laws can cost businesses: the Federal Court recently ordered Bell Canada to pay $21,000 in damages in connection with conducting a credit check on a customer without consent.

Wondering about the various public and private sector privacy legislations in Canada? This site has a good overview.

New Online Case Law Additions in Canada and the U.S.

The trend toward providing more free online access to court opinions got a massive boost recently in both Canada and the U.S. In Canada, the Law Society of Upper Canada, the copyright holder of the Ontario Reports, made available to CanLII the full historical collection of OR case reports (15,000 decisions published from 1931 to 2013), increasing CanLII’s database for Ontario courts by about 25%.

In the United States, the federal Judiciary and the Government Printing Office partnered through the GPO’s Federal Digital System, FDsys, to provide public access to more than 750,000 opinions, many dating back to 2004. In addition to PACER, this is another source to access court-related information. [via InfoDocket]

New Resource for Finding Theses and Dissertations

Open Access Theses and Dissertations is a new search engine for locating open access graduate theses and dissertations published around the world. It’s important to note that the search engine does not search the full-text of the theses, but rather the metadata drawn from the records of university repositories, consortia, or OCLC WorldCat. Still, it is a good supplement to other resources such as the Networked Digital Library of Theses and DissertationsProQuest Theses and Dissertations, and the Theses Canada portal.

Theses are great sources of deep analysis and reliable statistics. They are a secret weapon in my research toolbox.

Welcome!

Welcome to my blog! Here I link to new research resources and discuss issues such as access to information and data policy. I look forward to your comments and feedback.